Yes. I have had the honour of making many memorials with loved ones ashes both of the human and furry variety.
I understand that entrusting your loved one to a stranger is not easy to do so please don't hesitate to reach out if you have any questions or concerns about the process.
Absolutely. Most leftover elements are not returned (unless requested) and will be stored for 5 years, however leftover ashes will always be returned with the completed keepsake.
I do not like keeping loved ones apart for longer than necessary and do my best to expedite memorial pieces as much as possible (no extra charge) in order to reunite loved ones. My typical turnaround is approximately 20 weeks from the time I recieve your elements, however I do my very best to shorten that time for memorials containing ashes.
Some of my jewelry suppliers have very long production times at the moment, so turnaround times on memorials vary depending on the keepsake ordered.
Breast milk jewelry is made by using a mother's own breast milk and turning it into a stone as a way of memorializing her nursing journey. It serves as a beautiful reminder of the time spent nursing and bonding with her little ones along the way.
While I can't tell you the exact process I use, I can tell you that it took me well over a year to develop my own unique formula to preserve your breast milk and turn it into a stone that is meant to last a lifetime!
I am happy to work with just about any elements someone wishes to send me.
I most commonly work with cremations, umbillical cord and breastmilk however I also commonly work with flowers, placenta and hair. Some other elements I've worked with include gravesite soil, teeth, fabric, hospital bands and pregnancy tests.
I also have a variety of elements I am able to supply and contribute to your keepsake. These options can be viewed and selected online when ordering your keepsake.
Left over elements will be stored by The Milky Fern for five years from the time they are received. Cremations however are an exception and will be returned to you with your completed piece of jewelry.
Yes! Because of the process I use to create your unique breast milk stone, the age of your frozen milk does not matter. I have created pieces from milk that was over 10 years old and it turned out beautifully!
From the moment I receive your order, it is immediately labeled with your name and order number. Your order information will stay with your breast milk the entire time it is in my possession.
I only preserve one person's milk at a time and am extremely careful to ensure there are no confusions. Your breast milk jewelry piece will 100% be yours!
I have worked very hard to perfect my own unique technique so that I require a minimal amount of breast milk to complete your piece. I only need 2 tablespoons of your breast milk in order to create your custom piece! That amount of breastmilk leaves me with enough preserved breastmilk to create about 5-6 stones, depending on size.
Please, please, please for the love of everything that is good do not mail me your entire stash. Accidents can happen (while it rarely happens, mail can get lost, damaged, etc.) and I would be so heartbroken for you if your entire stash were gone. I ask that you only send the required amount if your stash is limited so that in the event you need to resend your milk, you still have some to send.
If you have less than 2 tablespoons saved please contact me before shipping your breastmilk as I can work with less if needed, jewelry options may just be limited (i.e. no pieces with large stones)
While 2 tablespoons is ideal, I understand that having a low supply or not responding well to a pump can make even 2 tablespoons difficult—I am one of those moms that has never responded to a pump at all!
Some designs can be made to work with less than 2 tablespoons. If you're having troubles collecting the 2 tablespoons required, please feel free to send me an email and I would be happy to work with you and find a design that works for you! We will figure it out together!
I find hand expressing works well. I suggest keeping a container in the freezer and hand express a little into that each day until you have the 2 tablespoons (unless we have discussed another amount) and you are ready to send it to me.
There is no deadline on sending me your elements (order completion dates are based on when I recieve your elements and not when your order is placed) so feel free to take all the time you need to collect your breast milk. I'm here when you're ready.
I have worked very hard on my formula (almost 2 years of trial and error in fact!) to ensure that your breast milk stone will not change colour as time goes on given it is properly cared for. Please visit the Caring for Your Jewelry page for full details on how to care for your breastmilk stone so that it lasts a lifetime. Exposure to certain enviroments can cause your stones top coat to discolour with repeated/prolonged exposure, so it is important to take special care of your stone and review the care guide.
That being said, everyone's milk is a slightly different colour and this may be reflected in the final piece. I have seen many different colours of milk including yellow, white, clear, cream, tan, or blue-tinged. I have even seen pink-ish! That's the miracle of breast milk, and it adds to the uniqueness of your special piece. Other factors to consider are the size/depth of your stone and whether it is set in silver or gold will all play a role in the final look of your stone.
The majority of the jewelry I work with are .925 Sterling Silver and either Yellow or Rose Gold Filled (not to be mistaken with gold plated which I do not use under any circumstances as it does not hold up over time in my experience)
I do offer a handful of pieces as a 14k solid gold option where gold filled cannot be used.
You can read more about what gold filled jewelry is on the Caring for Your Jewelry Page - www.themilkyfern.ca/care
I do not recommend resizing any keepsake rings. The resizing process uses very high heat and harsh chemicals that are almost certain to permanently damage your stone.
I strongly recommend double checking your size if you are unsure. Any local jeweler should be able to size you, or I'd be happy to mail you a sizer aswell if needed.
Breastmilk jewelry is something that does require some special care and is not like your typical day to day wear jewelry. I usually tell me clients you will want to treat your breastmilk jewelry like it were a precious family heirloom or a genuine opal.
There are a variety of enviromental factors that can cause your stone's top coat to discolour. You'll want to make sure you're avoiding things like water & humidity exposure as well as heat & sun and chemical exposure (hand sanitizer, chlorine, lotions etc) as these things can all cause your stone's colour to change over time.
Please be sure to read through the full care guide prior to wearing your keepsake - www.themilkyfern.ca/care
No! I understand life gets busy and there are a variety of reasons someone may wish to wait to mail me their elements.
There is no deadline for sending me your elements, however please note that delaying shipping your elements to me will delay your orders completion date, as my turnaround times are based off of when I physically recieve your elements not when your order is placed.
In the event that this happens and I am no longer able to order the setting you have picked, I am happy to offer you a store credit equal to what you paid that can be applied to another piece.
Shipping costs should be relatively low as there are no special handling instructions required. Shipping costs will depend on the size and weight of your parcel. As a general rule, I find most of my customers spend around $15 to ship me their breastmilk. Packaging your breastmilk as flat as possible will help keep your shipping costs down. While I do recommend getting tracking for your own piece of mind, if its something your not concerned about, your breastmilk can often be mailed with just a few stamps if it is packed flat enough in an envelope.
It is the customers responsibility to pay for shipping their inclusions to The Milky Fern.
Orders may be cancelled for a full refund within 24 hours of being placed.
Orders for sterling silver and gold filled jewelry that are cancelled after 24 hours are subject to a 15% restocking fee if you require a refund, or the full amount can be applied to a store credit. Your inclusions will be mailed back to you at your request (cremation ashes will be mailed back regardless). Solid gold jewelry is subject to a 50% restocking fee.
Once your keepsake is complete there will be NO refund or store credit issued. If you have a concern about your piece this will be handled on a case-by-case basis.
There are no refunds or free replacements for lost or stolen jewelry. If your parcel does not arrive in the mail, please contact us.
The Milky Fern will not replace or offer refunds for rings and/or any other jewelry due to an improper size request from the buyer and improper care resulting in damage or discolouration.
I offer a 30 day guarantee on all our jewelry settings for manufacture defect only. If you happen to have an issue with your jewelry please contact us. I also offer a 1 year warranty on all our stones.
Wear and tear from improper care, storage and use are not covered by our warranty.
The Milky Fern is not responsible for lost or stolen jewelry. If your parcel does not arrive in the mail, please contact us.
The Milky Fern will not replace rings and any other jewelry due to an improper size request from the buyer.
